Job Description
About the Role
Golden Grail Group is seeking a dependable and motivated Shift Lead to join our Cannabis Dispensary team. In this key support role, you’ll help lead daily operations by setting the tone on the floor, guiding team members, and ensuring excellent customer service. This position is perfect for someone ready to take the next step in their cannabis retail career, combining front-line service with leadership development in a fast-paced and compliant environment.
Key Responsibilities
Effectively lead the store when the Manager or Assistant Manager is not present.
Lead each shift by example.
Remain flexible and assist at other store locations when needed.
Delegate duties and assign tasks appropriately.
Ensure sales goals are met and exceeded.
Adhere to all company policies and procedures.
Ensure all local and state cannabis regulations are followed.
Perform all Point of Sale (POS) duties.
Oversee both front-of-house and back-of-house functions.
Communicate effectively with team members and leadership.
Manage opening and closing procedures.
Coordinate with the Corporate Office as necessary.
Maintain consistent attendance and punctuality.
Requirements
Must be 21 years of age or older.
High School Diploma or equivalent.
Ability to work independently or lead a team.
Excellent written and verbal communication skills.
Punctual, dependable, and detail-oriented.
Ability to listen and follow directions quickly and accurately.
Must be able to lift up to 25 lbs. regularly.
Ability to stand for long periods of time.
Must have OLCC Marijuana Worker Permit to be considered for employment.
(Reimbursed after completing 90 days of employment)
Preferred Qualifications
Minimum 2 years of fast-paced retail experience.
Previous management experience with demonstrated growth in responsibility.
Working knowledge of OLCC cannabis regulations.
Strong communication and customer service skills.
Prior cannabis product knowledge.
Previous experience with POS systems and cash handling.
Excellent organizational and time-management skills.
Schedule
Day shift
Night shift
Monday through Friday availability
Weekend and holiday availability
Education
• High school diploma or equivalent (preferred)
Remote Work:
• This position is on-site only and does not offer remote work opportunities.
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