Job Description

2 days ago Be among the first 25 applicants

Grown Brilliance, founded by Akshie Jhaveria third-generation jewelerwas built on a mission to create a transparent and value-driven approach to fine jewelry. With 100% conflict-free lab-grown diamonds of the highest quality, Grown Brilliance combines timeless style with conscious living. Inspired by her familys legacy, Akshie sought to redefine the jewelry industry by empowering clients with beautifully crafted, sustainable jewels that transform how they look and feel.

As a proud minority-female-founded and 75% female-led company, Grown Brilliance champions women who push creative and commercial boundaries, inspiring future generations to pursue their passions.

About the Brand

Grown Brilliance, founded by Akshie Jhaveria third-generation jewelerwas built on a mission to create a transparent and value-driven approach to fine jewelry. With 100% conflict-free lab-grown diamonds of the highest quality, Grown Brilliance combines timeless style with conscious living. Inspired by her familys legacy, Akshie sought to redefine the jewelry industry by empowering clients with beautifully crafted, sustainable jewels that transform how they look and feel.

As a proud minority-female-founded and 75% female-led company, Grown Brilliance champions women who push creative and commercial boundaries, inspiring future generations to pursue their passions.

About the Role

We are seeking a sophisticated, service-driven General Manager to lead our boutique powered by the Leap Platform, coming to Atlanta . This opportunity is ideal for a seasoned retail leader with a deep appreciation for luxury accessories or fine jewelry and a passion for delivering an exceptional, high-touch client experience.

As the General Manager, you will be the embodiment of the brands values and aestheticsserving as a mentor to your team, a trusted advisor to clients, and a strategic driver of business results. You will inspire and lead a high-performing team that consistently delivers personalized client experiences and cultivates long-term customer relationships. Your ability to recruit, hire, and nurture talent will be key to sustaining a team that reflects the brands professionalism, warmth, and excellence.

You will take full ownership of store operations, sales performance, and visual merchandising, ensuring the boutique reflects the highest brand standards at all times. With a deep understanding of the local luxury market, you will identify opportunities to drive growth through community engagement, in-store activations, and tailored outreach.

In addition to managing the daily operations and customer experience within your boutique, you may be called upon to support other Leap-powered luxury locations in your regionsharing best practices, supporting new store openings, and mentoring new leaders. This is a fast-paced, entrepreneurial role ideal for a leader who thrives in a dynamic environment, values autonomy, and is committed to continual growth.

Position Qualifications

• 5+ years of leadership experience in luxury retail, accessories, or fine jewelry, with a track record of exceeding sales and service goals.
  • GIA Certification is preferred but not required
• Expertise in personalized clienteling, luxury service delivery, and storytelling through product knowledge.
• Strong business acumen with the ability to analyze metrics and pivot strategy to meet evolving goals.
• Operational excellence in scheduling, payroll, inventory, visual merchandising, and policy compliance.
• Comfortable leveraging digital tools and platforms such as Shopify, Endear, Slack, and Google Workspace to manage business operations, drive clienteling, and streamline communication.
• Flexible availability, including evenings, weekends, holidays, and occasional travel as needed.
• Ability to actively lead on the sales floor, including standing, walking, using ladders, and lifting up to 50 lbs.
• Must be 18+ years of age

Annual Base Salary: 80k to 105k. Compensation will be determined based on the candidate's experience, skills, competencies, and qualifications. Interpersonal Skills

• Inspirational Leadership : Coaches and empowers others through hands-on leadership and consistent feedback.
• Customer-Obsessed : Prioritizes service excellence and leads by example in creating memorable, personalized client experiences.
• Entrepreneurial Mindset : Thrives in fast-paced, ever-changing environments with a focus on adaptability and innovation.
• Collaborative Communicator : Builds trust across teams and communicates effectively to drive alignment and results.
• Emotional Intelligence: Demonstrates strong self-awareness, empathy, and the ability to lead with warmth, sensitivity, and professionalism in all interactions.
• Detail-Oriented : Ensures all operational and brand standards are executed with accuracy and precision.
• Brand Expert : Possesses deep knowledge of product materials, craftsmanship, and brand story to enrich the client experience and empower the team to sell with confidence.

Key Performance Indicators (KPIs)

• Sales & Profitability: Meets and exceeds store sales targets, driving strong results in conversion, AOV, and UPT.
• Client Engagement: Achieves high Net Promoter Scores (NPS) and client retention through personalized outreach and relationship-building.
• Operational Compliance: Maintains inventory accuracy, visual standards, and procedural excellence.
• Team Retention & Development: Builds a loyal, engaged team through proactive coaching, recognition, and growth opportunities.

About Leap

The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here !

Leap offers a competitive total rewards package, which includes:

• Unlimited PTO (blackout periods apply)
• Commission Eligible
• Healthcare benefits (medical, dental, vision)
• Flexible time off (paid company holidays, unlimited paid time off, sick leave, parental leave)
• Access to company perks (commuter benefits, 401K, paid sabbatical, employee discounts at Leap stores, employee referral bonus, telecom reimbursement)
• Employee Assistance Program
• Employee discount + wardrobe allotment for participating Leap brands

However you identify, whatever your path to get here; Leap celebrates diversity and is committed to maintaining a safe, rewarding and inclusive environment where Leapers thrive individually and as a team. In order to achieve our mission, building the world's largest network of branded retail stores powered by data, systems and scale; we need to work hard to foster a diverse community to support the brands and customers we serve. These aren't just words, this is who we are. We know that our differences are what make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales, General Business, and Education

• Industries

  Wireless Services, Telecommunications, and Communications Equipment Manufacturing

Referrals increase your chances of interviewing at Leap by 2x

Sign in to set job alerts for General Manager roles.

General Manager - Waldorf Astoria Atlanta Buckhead

Marietta, GA $55,000.00-$65,000.00 1 month ago

Atlanta, GA $100,000.00-$115,000.00 1 week ago

Regional General Manager Honeywell Hospitality

Airline General Manager in Atlanta, GA (ATL)

Atlanta, GA $46,000.00-$58,000.00 2 months ago

Stone Mountain, GA $80,000.00-$115,000.00 1 week ago

Atlanta, GA $60,000.00-$75,000.00 2 months ago

Vice President of Field Service Delivery

Assistant General Manager - $50,000 Salary

Atlanta, GA $50,000.00-$60,000.00 1 month ago

Atlanta, GA $48,000.00-$52,000.00 3 days ago

Atlanta, GA $60,000.00-$70,000.00 1 month ago

Roswell, GA $45,000.00-$55,000.00 4 weeks ago

Vice President of Continuous Improvement

Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

Job Tags

Full time, Local area, Flexible hours, Afternoon shift,

Similar Jobs