Status: Part-time, Non-Exempt, potential to become full-time
Location: Remote (ACCEPTING APPLICANTS WHO ARE LOCATED WITHIN THE SAN FRANCISCO BAY AREA ONLY)
Call Center Representatives at British Swim School Bay Area focus on customer experience, engagement, customer enrollment, and managing all customer inquiries and concerns. The CSR focus is to deliver exceptional solution-oriented customer service, process enrollment requests as needed and answer questions while making experiences personable and memorable verbally and electronically.
Knowledge, Skills and Ability
Enthusiastic, assertive personality with customer service skills
Strong listener with a sense of urgency to resolve issues or provide solutions
Effectively communicate with customers and employees, bi-lingual is a plus
Disciplined to follow schedules, policies, and procedures of British Swim School
Able to multi-task using phone systems and appropriate computer programs.
Qualifications
Minimum of two years of customer service and sales experience
High School or some college education or equivalent experience.
Must have quiet space without distractions for work
Job Type: Part-time
Salary: $20.00 per hour
Expected hours: No less than 30 per week
Experience level:
2 years
Shift:
Day shift
Evening shift
Rotating shift
Weekly day range:
Monday to Friday
Rotating weekends
Weekends as needed
Work setting:
Remote
Work Location: Remote
Flexible work from home options available.
Each franchise location is independently owned and operated by a franchisee (franchise owner). Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to British Swim School Corporate.
...Job Description Job Description Do you have a passion for arts education and a talent for engaging young learners? Join our Education team at the John Michael Kohler Arts Center as the Museum TourCoordinator (K-12) , where you'll help create memorable, meaningful...
...Our client is seeking a full time Office Manager to become part of the team. The Office Manager is responsible for organizing and coordinating office operations and procedures in order to ensure organizational effectiveness and efficiency. The Office Manager will...
...overall quality of the team; and performs other job duties as assigned, within their scope of practice. The APCT is a vital part of the ED team and acts as a mentor and preceptor to new staff. Requirements MINIMUM QUALIFICATIONS: EDUCATION: High School diploma...
...Family atmosphere with friendly staff and providers Flexible shift options Opportunities for advancement Excellent Health, Dental and Vision Insurance options Health Savings Account Paid Time Off Company Matched 401K...
...Job Description When you join Verizon You want more out of a career. A place to share... ...efficiently manage your time, excellent customer relations skills, and excitement for... ...Discounts up to 50% off on Verizon products and services, Fios, high-speed home internet...