Christopher Corbett

Process & Technology Thought Leader



About Christopher:

With an intense passion for technology and over nineteen years in the information technology sector, Christopher Corbett has become well versed in many technologies and skills. He has obtained vast knowledge in leadership, process improvement, web/graphic design and development, user experience design, data systems and analysis, e-commerce, networking, server administration, and application development.

Christopher was born and raised in Victoria, British Columbia - Canada, and is currently residing in Joplin, Missouri - USA. He has had the privilege of being employed by international software companies, law enforcement agencies and the United States Postal Service. As well, he has consulted for many clients globally.

In his downtime, Christopher appreciates reading and researching leadership methods, science, technology, history, and political science. He likes to fulfill his reverence for law enforcement working as a deputy sheriff. Additionally, he enjoys amateur radio and building various electronic devices.


Experience

Engineering Manager
Cardinal Scale Mfg. Co.
March 2018 - Present | Joplin, Missouri
  • Identified process improvement and verification activities; developed and applied technical and quality improvement techniques.
  • Classified and resolved any non-compliance issues.
  • Continuous improvement of development processes.
  • Responsible for recruitment of top-level engineering positions.
  • Managed the engineering team to include efficient staffing, team member development and training, performance management and policy enforcement.

R&D Product Development Manager
Cardinal Scale Mfg. Co.
January 2017 - March 2018 | Joplin, Missouri
  • Implementation of software quality assurance processes and procedures to reduce defects and rework.
  • Project management for R&D and production projects that include software, electrical, hardware, and industrial engineering.
  • Identifying new business opportunities and clientele.
  • Development of various processes utilizing a hybrid of ISO, CMMI and Lean Six Sigma to improve controls, project execution, quality, and monitoring.
  • Discovery of functional and technical specifications for R&D initiatives.

Business Development
SNC Squared Technology Group
April 2016 - January 2017 | Joplin, Missouri
  • Promoted the company brand and services to prospective clients.
  • Developed working relationships with key business partners.
  • Identified new business opportunities and clientele.
  • Created documentation and sales material/presentations.
  • Produced value-based sales proposals/quotes for IT products and services.

Sr. Director of Information Technology
Innovative Objects, LLC
February 2015 - April 2016 | Joplin, Missouri
  • IT strategic planning for infrastructure, security, and systems utilizing industry best practices and standards.
  • Responsible for the overall performance, availability and optimization of network, servers and systems across all divisions.
  • Created KPI's, SLA's, operating policies, procedures and processes to incorporate LEAN Six Sigma operational principles.
  • Developed a systems architecture to ensure the requirements of the business were included to maximize the return on investment.
  • Oversaw the procurement of all IT equipment and company office equipment.
  • Coordinated the construction and development of a Tier 3 data center and operations architecture to facilitate a secure 24x7 environment.
  • Managed the creation and lead the operations of a support division for internal and external customers.
  • Directly responsible for leading, developing, and mentoring the network and support teams to assist them in their success within of the organization.
  • Acting Executive Director of Operations for Wyerless - A wireless internet service provider (WISP).
  • Lead the creation and operations of the legal eDiscovery division.

Engagement Manager
PILR TECH
September 2014 - February 2015 | Joplin, Missouri
  • Responsible for the overall management and delivery of multiple projects including budgets, timelines, resources, scope, and change requests.
  • Lead meetings with project stakeholders to ensure conformance with requirements of each project and client/user expectations.
  • Served as customer liaison by assisting sales team members during opportunity assessment and proposal phases, particularly as it relates to architecture, technologies, deployment approach, timeline and deliverables.
  • Involved with strategic/operations initiatives such as strategic planning and business development.

Database Administrator
Watco
January 2013 - September 2014 | Pittsburg, Kansas
  • Managed, mentored, supported and provided training to junior team members.
  • Database administration for approximately 50 instances and 600 databases.
  • MSSQL 2000 - 2012.
  • Provided production database support in a 24x7 environment.
  • Migrated numerous large DB2 databases to MSSQL.
  • Created and optimized stored procedures, triggers, functions, DTS, and SSIS packages.
  • Redeveloped and managed the process for software deployments and code integration.
  • Designed, implemented, and managed source control strategies using SVN.
  • Developed many utilities to assist in software deployment, source control and database management.
  • Composed various SOP's for software deployment and database management functions.
  • Reporting Services installation, configuration and administration.
  • Constructed numerous reports utilizing MSSQL, MySQL and SSRS.
  • SharePoint installation, configuration, development, and administration.
  • Microsoft Server administration for 2003, 2008, 2012.

Principal/Consultant
WebAscentia
November 2006 - January 2013 | Various Locations
  • Contracted to SendtoNews.com providing web development services creating a cloud based content distribution service that included user interface design and web development.
  • Contracted to BCMCNews.ca via FifthGear Marketing Systems Inc. developing a Content Delivery Network for the 2010 Winter Olympic Games in Vancouver.
  • Contracted to FifthGear Marketing Systems Inc. providing web development services that included standard web design and development for dozens of their clients.
  • Designed, developed and managed a myriad of web projects for local and international clients.
  • Active Directory and Exchange management.
  • Managed network infrastructure design and implementation.
  • Client/Server Data Recovery.
  • Monitored, isolated, and repaired common network and system issues.
  • MODx, Joomla, Drupal, Wordpress Development.

Product Support Technician II
Rocket Gaming Systems
October 2011 - December 2012 | Grove, Oklahoma
  • Provided level II remote (WAN/LAN based) technical support for various casino multimedia gaming software titles, servers, and hardware at over 150 locations.
  • Built, configured, and supported approximately 530 Microsoft 2000/2008 Servers and 4000 PC's.
  • Built, configured, and tested software installations and field equipment.
  • Designed, managed and conducted User Acceptance Testing (UAT).
  • Quality assurance testing and defect reporting.
  • Documented platform, component, and software installation/upgrade procedures.
  • MSSQL 2000/2008, MySQL and PostgreSQL database administration.
  • Created software tools to audit and configure various server, component, and station software settings.
  • Developed a data driven Intranet site (data application server) to manage a file repository, field service bulletins and other miscellaneous support documents.
  • Project manager and lead developer of a WAN based reporting system to analyze server, software, and component installations/configurations.

Technician
Montana Hydraulics LLC
November 2007 - September 2009 | Helena, Montana
  • Maintained intricate ballast rail car hydraulic systems that were operated via electronic systems and air over hydraulic systems.
  • Installed, diagnosed, and repaired industrial radio control electronic systems which included multi-processor control systems, AT receivers/decoders, and synthesized RF transmitters.
  • Installed and repaired 24v solar charging systems.
  • Trained and directed BNSF railroad team members on the practical usage of hydraulic ballast rail car systems.
  • Web design and development.

Data Systems Analyst
SIFE (Students in Free Enterprise)
September 2006 - September 2007 | Springfield, Missouri
  • Designed and implemented advanced reports using MS SQL Server 2005 Reporting Services, Integration Services, advanced views and SQL queries.
  • Modified existing reports and reporting structure to be more dynamic and flexible by implementing Report Models.
  • Created DTS/Analysis Services projects to import and export data.
  • Developed VBA Macros to perform advanced data functions within Microsoft Excel.
  • Managed Active Directory and Exchange users and groups.
  • Monitored, isolated, and repaired common network and system issues.
  • Developed and implemented advanced CSS and DHTML for a Marketing initiative.
  • Created and updated technical documentation for several internal applications.
  • Created video training for a large internal application.
  • Provided training and support to users for internal internet/intranet applications.
  • Installed, configured and managed distributed SharePoint 2007 servers.
  • Maintained daily, weekly and monthly backups using Veritas Backup Exec.

E-Commerce Coordinator
ACD Systems Ltd.
2004 - 2005 | Victoria, British Columbia
  • Administrative contact for international E-Commerce vendors Digital River and Ask|Net.
  • Managed and maintained all product and offer enrollment/retirement with E-Commerce vendors.
  • Optimized WebSideStory tracking of E-mail campaigns and web site traffic.
  • Email campaign development and tracking through ExactTarget.
  • Statistics and analysis of email and web campaigns.
  • Web Site consumer analysis, contextual research and reporting via WebSideStory and internal statistics.
  • Advanced marketing segmentation via progressive database analysis.
  • Extensive A/B cart testing and analysis.
  • Developed an application to assist in delivering ‘Word of Mouth' marketing e-mails to key individuals in the Digital Imaging Industry.
  • Production Assistant of an E-Book “Your ACD Guide to Digital Photography.”
  • Assisted in the RFP process for migrating to a new Email Service Provider by providing technical requirements.
  • Designed and produced the multimedia CD Press Kit for ACDSee 7.

Technical Analyst
ACD Systems Ltd.
2001 - 2004 | Victoria, British Columbia
  • Provided cross-platform support for over 40 applications.
  • Hardware and network support for internal and external clients.
  • Priority support contact for corporate clients using server based software products.
  • Instrumental in consulting and providing recommendations for the Customer Support site redesign.
  • Developed processes, procedures and multiple software utilities to increase departmental performance.
  • The combination of procedure changes and utilities increased productivity over 100%.
  • Developed new processes and procedures within call tracking software to increase team member productivity and performance by over 30%.
  • Technical Writing and formulation of FAQ's and internal/external support documents.

Sr. Technical Support Specialist
PG Music Inc.
1998 - 2001 | Victoria, British Columbia
  • Provided cross-platform support of complex multimedia software.
  • Performed intricate multimedia hardware and system configurations.
  • Extensive software testing and defect reporting.
  • Internal systems/client services support.
  • Network administration and implementation of network security.
  • Developed software utilities to assist in daily procedures.
  • General Customer Service. Phone sales, order inquiries, and support.
  • Technical writing and formulation of FAQ’s and white papers.
  • Mass CD Replication/duplication.
  • Shipping and receiving.


Recommendations

Sr. Director of Information Technology
Innovative Objects
Attila Okner | Former COO at Innovative Objects

"As a former COO with Innovative Objects, Chris was my right hand man when it came to improving our IT capabilities there. Together we built a stellar team that was able to construct and manage a Tier 3 data center. The IT team, under Chris' leadership, was able to remotely migrate the data for one of FTC's landmark cases.

Chris embraced my focus on lean management principles and he implemented control measures to improve our IT operations in a short amount of time.

Chris' drive to provide the best customer service is one of his greatest attributes. I sincerely enjoyed our professional relationship at Innovative Objects. I would not hesitate to work with Chris again in the future. A true asset.

Julie Damer | Chief Marketing Officer at First Western Bank

"I had the pleasure of working with Chris for about a year. Not only does he have the knowledge needed to perform any task that is asked of him, he does it with a smile on his face. There was never a no answer given by Chris. He found a way to solve any problem given him. He is a true professional in every means. I was able to form a great friendship during our months of working together, and am very thankful and proud to say he is my friend. Any company would be lucky to have such a true professional as part of their company. He is a true asset."

John Ockert | Systems/Network Engineer

"Mr. Corbett is a detailed and goal driven person. He is open minded and willing to listen. He has a back ground in technology and working smarter not harder. We worked together and I enjoyed my time under his leadership. We created idea pools to find the best solutions for what the company needed. He can be strong willed at times but that is what you want on your side, someone who is working with you and for you. I was glad to be a member of his team."

Database Administrator
Watco
Donavan Wheeler | Database Manager at Greenbush

"Chris is an extremely talented individual. When trouble occurred with a database, the sever one resided on, or even software/servers that maybe only remotely touched the databases, Chris would always be there to step in and give his all to get the issue resolved. He was instrumental in maintaining and improving our databases that we have greater confidence in them.

Chris also took charge of handling and improving software deployments from Watco's programmers into the DEV, QA and PRD environments. By doing so he considerably improved the consistency of these deployments, and implemented better version controls.

After taking on his previous responsibilities at Watco, I've found first hand that the documentation he created over time was clear and concise on how to handle the various tasks he had to do. He has also done considerable work to improve and automate the processes involved that it's helped simplify the process further insuring the consistency of the deployments."

Cheryl Correll | Experienced Information Technology Executive, CIO

"Christopher is an extremely skilled professional. His experience is comprehensive and spans many areas within Information Technology and customer service. Christopher has demonstrated natural and effective leadership abilities within the team on numerous projects. He is also very effective as a team member. Christopher is highly motivated, very capable, and a resourceful problem solver who adjusts rapidly to any situation. He consistently communicates innovative approaches and insights to achieve goals and produce results. He has an aptitude for streamlining and developing strategic processes and procedures that align with our departmental and organizational objectives. He has recommended many improvements in our procedures and processes. Christopher is extremely intelligent and learns very quickly. He had a breadth and depth of technical understanding and strives to stay current as technology changes."

Mark Cutshaw | Systems Administrator at Watco Companies LLC

"I worked with Chris during his time at Watco Companies as DBA. My role was Systems Admin where I had the privilege to work alongside Chris on numerous projects and day to day tasks. Chris is very knowledgeable and willing to contribute in an effective way. Chris possesses the ability to understand the impact the entire IT department can have on business goals. I always felt comfortable bringing problems and projects to Chris for his guidance and support and was extremely confident in his ability to not only contribute to solutions, but provide strong leadership in the process. I believe Chris has the skills to help, and his leadership lifted up his counterparts to accomplish things in a timely and effective manner.

In short, any company would be extremely lucky to have Chris on their team."

Cyle Windsor | Network Administrator at Watco Companies LLC

"Christopher has displayed an extensive amount of knowledge regarding DBs and scripting, as well as knowledge when working with various versions of Linux."

Principal/Consultant
WebAscentia
Marc Hoelscher | Marketing Executive

"Chris was a pleasure to work with during his time with our company. He was highly intelligent, a quick study and an excellent problem solver with the ability to think "outside of the box". We often have tight, overlapping deadlines and Chris was always there to help, often after hours and on weekends if necessary. His positivity rarely waivered, even during times of extreme adversity (Chris experienced first-hand the EF5 tornado that struck Joplin, Missouri in 2011, and was also a member of emergency response team during its aftermath). Chris was missed as a member of our development team when he elected to pursue his passion to become a police officer. I would not hesitate to recommend Chris for any endeavor he chooses to undertake."

Product Support Technician II
Rocket Gaming Systems
Rocky Doggett | Product Support Supervisor at Rocket Gaming Systems

"I worked with Chris for over a year, and to this day I can say he is the most talented person I have ever had the pleasure of working with. His wide range of expertise is astounding. He has a natural leadership ability, and is able to mentor any team into being exceedingly successful. No project is daunting when Chris is on your team, and you can be confident that the end result will exceed any expectations. I would jump at the opportunity to work with Chris again"

Josh Fleming | Customer Service Manager at Rocket Gaming Systems

"Chris is detail oriented and is dedicated to what ever he is working on at the time. Chris was always thinking ahead and coming up with new improved ways to work smart instead of hard. Chris would be a benefit to anyone's team. He is a team player."

Data Systems Analyst
SIFE (Students in Free Enterprise)
Toby Hendrix | VNA Specialist at Lexmark Enterprise Software

"Chris was a programmer when I was doing the technical support for SIFE. He always seemed to know the answers to any questions that I had for him across many topics. His experience allowed me to move faster and learn more. Chris was always smiling and happy to help out with any problems that anyone had. When I'd get caught up doing things, he would take on some of my problems when he had time to spare. I highly recommend Chris to really anything he sets his mind to."

Dr. Morgan R. Clevenger | Sr. Executive at Enactus

"Chris is a thoughtful, strategic guy. He's bright, witty, and funny. He also takes situations seriously and strives to serve and execute with purpose."

Larry Bisno | Director of Development & Brand Compliance Officer

"As a data systems analyst Chris is not only responsive, but works above and beyond what is asked of him, Further, analytically he has no peer whether begining a fresh analysis or trouble shooting an existing solution that is not working as it should. Further, his abilities transcend both hardware, firmware and software/programs.......but ties them all together. He is exempelary."

Susan V. Smith | Coordinator

"Chris did pro bono work creating a website for a non-profit group that I volunteer with. He was so helpful, putting in lots of time, during a very busy time at work."

E-Commerce Coordinator
ACD Systems Ltd.
Chris Bjorklund | Co-founder & Chief Product Officer at SEE Forge

"Chris Corbett is very fast at getting things done. He constantly developed new ways to make our work easier. For example we had a big problem in sending out licensed software copies as prizes and when development could not help us Chris took matters in his own hands and developed one of the best applications I have ever seen. As a result our work efficiency increased immensely. Great guy to work with. Highly recommended!"

Roderick S. Olafson | Director, Software Development at GenoLogics

"Chris was a great cohort at ACD; easy to get along with and full of insight for the copy he produced. Given the opportunity, I'd be pleased to work with Chris again."

Robert Cooper | Founder and Strategic Director at PlusROI, Director at VIATeC

"Christopher was a big asset to our team at ACD. His resourcefulness and creativity for problem solving helped us in a big way. His customer-centric attitude, combined with his technical prowess helped us refine our customer communications systems in a manner that increased our own productivity while improving customer satisfaction."

Technical Analyst
ACD Systems Ltd.
Richard Fenner | Manager CompuClever

"Worked with Chris at ACD Systems and his contributions to the team were invaluable. The range of his skills enabled us to implement new and better ways to take care of our customers, and to work more efficiently and effectively. Chris was a great asset to the team."

Sr. Technical Support Specialist
PG Music Inc.
Drew Shand | Operations Manager at PG Music Inc.

"Chris Corbett was a valued employee of PG Music Inc. for three years. He served well in a variety of roles.

Chris advanced quickly from casual employment as a shipping assistant to Customer Service Representative and then on to Technical Support. When he left the company to accept an offer to advance his career Chris held the position of Senior Technical Support Specialist.

In all his work for PG Music Chris was a quick study who constantly sought to improve his performance. This included innovations and custom programming for our customer service and support staff that are in use to this day.

Chris enjoyed courteous and congenial relations with customers, fellow employees, and management. He was always generous with his time and talents and willing to lend a hand wherever he could be of help.

Chris left PG Music with our thanks and our best wishes for his future success.""


Education

Missouri State University (West Plains, MO)
Missouri Sheriff's Association Training Academy, 3.9
2010-2011
  • Graduated with a 3.9 GPA
  • Missouri POST Certified
  • Honor Graduate Award
  • Valedictorian Award
  • Class President Award
  • Perfect Attendance Award

CDI College of Business and Technology (Victoria, BC)
Diploma - Network Infrastructure and Internet Support Specialist, 3.75
2000-2001
  • Graduated with a 3.75 GPA
  • CompTIA A+ (Expired)
  • MCP - Windows 2000 Professional (Expired)
  • Windows 2000 Infrastructure Training
  • Novell 4.x, 5.x Training

Miscellaneous Courses
Lean Six Sigma - Yellow Belt Certification (5030707)
QlikView Developer 11.2
QlikView Designer 11.2
ConnectWise - Sales Rep/Account Manager
Sales Specialist Assessment for Office 365 Small and Midsize Business (SMB) (MPN16324)
Windows 10 (Enterprise) for Sales (MPN11855)
MPN Competency: IaaS and Cloud OS for Hosting Technical
Certified Passportal Identity Management Sales Associate